Zurich Insurance Company (Singapore) Ltd. and ComfortDelGro Corporation Limited have announced a new strategic partnership, aimed at improving travel security for customers. The collaboration introduces Zurich Travel Comfort, a travel insurance product integrated into ComfortDelGro’s ride-hailing platform, CDG Zig. This move marks a significant advancement in digital-first travel solutions.
The partnership reflects Zurich’s commitment to delivering tailored digital offerings, leveraging CDG Zig’s vast user base, which exceeds 1 million active monthly users. The Zurich Travel Comfort product is designed to address the increasing demand for seamless travel experiences, particularly for those heading to and from Singapore’s Changi Airport.
A Comprehensive Travel Insurance Offering
The Zurich Travel Comfort policy is packed with exclusive benefits designed to ensure a stress-free journey. One of the key features is coverage for travel disruptions caused by vehicle breakdowns during trips to Changi Airport. Customers can claim up to S$1,000 for unexpected expenses, such as accommodation or alternative travel arrangements, in such situations.
Additionally, customers who purchase a policy worth S$15 or more will receive a S$5 CDG Zig promo code, available while supplies last.
Other notable benefits include:
Flight Delay Voucher: Complimentary access to airport lounges for flight delays exceeding two hours, without the need to file claims or applications.
Global Assistance: Round-the-clock emergency support for travelers worldwide.
Adventure Activity Coverage: Protection for non-competitive leisure activities, catering to the needs of adventure-seekers.
The integration of the insurance product into CDG Zig is made possible through Zurich Edge, a digital platform that offers personalized coverage, simplified authentication, and seamless digital payment processing.
Leadership Insight on the Collaboration
Zurich Singapore’s Chief Underwriting Officer, Alexandra Cowley, emphasized the significance of embedding travel insurance within a mobility network. “This partnership with ComfortDelGro represents an exciting leap in delivering tailored, seamless travel insurance solutions,” she said. “By integrating Zurich Travel Comfort into the CDG Zig app, we are combining ComfortDelGro’s trusted transport network with Zurich’s insurance expertise, offering travelers convenience, protection, and peace of mind.”
Tommy Tan, CEO of ComfortDelGro Taxi, highlighted how the partnership fits into the company’s broader digital-first strategy. “This collaboration enhances our mobility services and aligns with our commitment to providing seamless, digital-first experiences for our customers,” Tan stated.
Kenny Lok, CEO of ComfortDelGro Insurance, discussed the broader implications of the partnership. “This collaboration between Zurich and ComfortDelGro is a prime example of how technology is reshaping traditional insurance models,” Lok remarked. “By embedding travel protection directly into a mobility platform, we are breaking down barriers and making insurance an intuitive part of the customer journey.”
The partnership between Zurich and ComfortDelGro signals a new era of integrated, customer-focused travel solutions, offering enhanced protection and convenience in an increasingly digital world.
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