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Duck Creek Technologies Unveils New Payments Solution for Insurance Industry

by Celia

Duck Creek Technologies, a leading provider of intelligent solutions for the property and casualty (P&C) insurance sector, has introduced a new payment platform aimed at modernizing and simplifying payment processes for insurance carriers.

The newly launched Duck Creek Payments Facilitator addresses the growing demand for seamless digital payment solutions, offering insurers a streamlined way to manage premium collections and claims payouts.

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As insurance companies face increasing pressure to improve speed, security, and efficiency, Duck Creek’s new product is designed to meet these needs. By automating payment processes, insurers can enhance their operational workflows and remain competitive in an ever-evolving market.

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Duck Creek Technologies is known for its cloud-based solutions tailored for the P&C insurance industry. The company’s products help insurers optimize operations by automating key processes, allowing them to adapt to changing market demands more efficiently.

The Duck Creek Payments Facilitator offers a comprehensive, end-to-end platform for global payment transactions. Integrating real-time payment technologies, such as FedNow, alongside traditional methods, it enables insurers to collect premiums and disburse funds efficiently. The platform also features Banking as a Service (BaaS), supporting transactions through push-to-card systems and digital wallets.

This new solution complements Duck Creek’s earlier release, the Payments Orchestrator, which debuted earlier this year. The Payments Orchestrator integrates seamlessly with existing insurance systems, reducing implementation time and costs while connecting carriers to the global payments ecosystem.

Duck Creek Technologies continues to innovate with solutions that address the growing complexity of the insurance industry’s operational demands. The Payments Facilitator is part of a broader strategy to enhance efficiency and flexibility for insurance carriers, improving the experience for policyholders, agents, and vendors alike.

“In today’s fast-evolving insurance landscape, carriers need more than just basic payment solutions,” said Jess Keeney, Chief Product and Technology Officer at Duck Creek Technologies. “They require secure, agile, and future-proof solutions for global payments. The Duck Creek Payments Facilitator delivers on this, allowing insurers to manage everything from real-time premium payments to instant claims payouts through a single, proven platform.”

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Michael Jackowski, Chief Executive Officer of Duck Creek Technologies, added, “Our focus remains on addressing the critical challenges faced by our insurance clients. The Duck Creek Payments Facilitator is specifically designed to meet the unique operational needs of carriers. By embedding this solution into our broader platform, we’re giving carriers the flexibility they need to boost efficiency and deliver a smoother experience to policyholders, agents, and vendors.”

With this launch, Duck Creek Technologies continues to position itself at the forefront of innovation in the insurance industry, offering solutions that are designed to evolve with the needs of the market.

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