Sapiens International Corporation, a leading global provider of software solutions for the insurance sector, has launched an advanced AI-driven platform aimed at revolutionizing insurers’ operations.
The newly unveiled Sapiens Insurance Platform integrates cutting-edge technologies including digital engagement, data intelligence, core business processing, and machine learning capabilities. Designed to foster seamless innovation and data-driven decision-making, the platform enables insurers to automate critical business processes, ensuring competitiveness in a rapidly evolving market.
This AI integration comes as a result of Sapiens’ strategic partnership with Microsoft, which has facilitated the incorporation of advanced generative AI (GenAI) features. The collaboration aims to deliver tailored solutions that enhance growth and operational efficiency for insurers.
The platform supports end-to-end insurance processes across various lines of business, leveraging Sapiens’ extensive global expertise and localized presence. With pre-integrated, packaged business solutions, insurers can swiftly deploy and implement innovations, swiftly adapting to market dynamics while offering innovative products and services.
Roni Al-Dor, President & CEO of Sapiens, emphasized the platform’s transformative potential, stating, “Sapiens’ enhanced platform empowers our customers to harness AI across their operations, driving growth and exceeding customer expectations. By adopting a platform-centric approach and leveraging shared foundations and technological engines, we deliver enhanced value to our customers more rapidly than ever before.”
Al-Dor further highlighted the accelerated AI capabilities enabled through Sapiens’ integration with Microsoft Azure OpenAI, underscoring the platform’s commitment to leveraging cutting-edge technologies.
Karlyn Carnahan, Head of Celent’s North American insurance practice, emphasized the industry’s demand for efficient growth strategies and optimized decision-making processes in underwriting, claims, and customer service. “Insurers seek platforms equipped with modern technology to streamline operations and enhance overall efficiency,” she noted, highlighting the growing momentum behind solutions that offer open APIs for seamless integration into broader ecosystems and configurable tools to tailor functionality to specific needs.
Patrice Amann, regional leader of financial services at Microsoft, commented on the collaboration’s significance, stating, “Our partnership with Sapiens underscores Microsoft’s commitment to empowering the insurance industry with transformative AI solutions. This collaboration not only showcases the capabilities of Microsoft Azure and AI technologies but also sets a new benchmark for innovation within the insurance sector.”
Sapiens’ latest initiative marks a significant step forward in leveraging AI to redefine operational standards within the insurance industry, promising enhanced efficiency, agility, and customer-centricity for insurers worldwide.
