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Emergence Insurance Appoints New Head of Distribution

by Celia

Emergence Insurance, specializing in cyber insurance, has announced the introduction of a pivotal role within its organization, the head of distribution, with the promotion of Katrina Hickson to this esteemed position.

Katrina Hickson, who has been an integral part of Emergence since March 2021, serving as the business development underwriter for Queensland and the Northern Territory, brings a wealth of experience to her new role. Prior to joining Emergence, Hickson contributed significantly to broker development at Steadfast Group and accrued 11 years of expertise in premium funding, refining her skills in strategy, operations, and process improvement.

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Troy Filipcevic, CEO and founder of Emergence, expressed his confidence in Hickson’s capabilities, stating, “Katrina is very strategic, has the ability to execute plans, and always has brokers’ best interests at heart. She is an integral part of the team and has been pivotal in Emergence’s growth.”

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In her elevated position, Hickson will assume responsibilities encompassing strategic leadership, planning, and relationship management to propel the company’s expansion. She will spearhead the business development team, supervise the national accounts strategy, forge key partnerships, and extend Emergence’s footprint across Australia and New Zealand.

Commenting on her new role, Hickson emphasized her commitment to standardizing approaches across the distribution network and ensuring the business development team is equipped to excel. “I am grateful for the opportunity and for the incredible support I receive from Emergence and from other employers in the past,” she remarked.

Filipcevic underscored the significance of the head of distribution role in facilitating Emergence’s continuous growth and its commitment to devising and executing broker solutions. “We needed a coordinated approach across the business. This role will help design solutions for brokers and execute those plans,” he elucidated.

The inception of this pivotal leadership position follows closely on the heels of Emergence’s unveiling of cybersecurity advisory services, aimed at empowering brokers to fortify their clients’ defenses against digital threats.

During a webinar attended by 2,400 industry brokers, Filipcevic announced the launch of Emergence’s cybersecurity advisory services, designed to assist brokers in bolstering their clients’ cybersecurity posture.

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Prior to the introduction of these advisory services, Emergence’s cybersecurity incident team was managing 15 incidents, a number notably lower than its typical monthly average.

cyberSuite, an affiliate of Emergence, is dedicated to providing comprehensive cybersecurity advisory services. Its mission is to equip businesses with the insights and tools needed to understand and mitigate cyber risks, thus enhancing their readiness for insurance coverage.

Driven by significant demand from brokers whose clients sought reliable cybersecurity services, including online training and vulnerability assessments, the creation of cyberSuite underscores Emergence’s commitment to innovation and meeting evolving industry needs.

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