Ping An Insurance has unveiled its sustainability report for the fiscal year 2023, titled “Ping An Sustainability Report 2023: Together With Hope.” This comprehensive document highlights the company’s commitment to sustainability across various facets of its operations, including innovation, sustainable development, strategy management, business practices, operations, community engagement, governance, and climate-related financial disclosures.
The report underscores Ping An’s sustained efforts toward sustainability, noting the 12th consecutive year of cash dividend increases and the implementation of performance metrics tying sustainability to senior management compensation. Notably, Ping An has achieved a 14% reduction in carbon emissions while enhancing accessibility and inclusivity in financial services through its integrated finance capabilities.
Furthermore, Ping An has demonstrated responsible investment strategies by integrating environmental, social, and governance (ESG) factors into its investment decisions. The company’s commitment extends to improving customer access to healthcare and elderly care services, as well as investing in employee welfare and development, as evidenced by improved net promoter scores (NPS) for consumer protection and experience.
Ping An’s dedication to information security and AI governance, with a certified 100% approval rate, reflects its proactive approach to addressing emerging challenges. Additionally, the company’s “Rural Communities Support Program” underscores its commitment to social responsibility and community impact.
By leveraging leading technological capabilities, Ping An aims to drive sustainable development across its core financial businesses, reduce costs, enhance efficiency, and promote sustainability. The integration of ESG requirements into its closed supply chain management further emphasizes its commitment to responsible sourcing and supplier engagement, focusing on criteria such as information security, employee rights, and environmental protection.
Moreover, Ping An actively contributes to industry-wide sustainable development initiatives, participating in the formulation of two ESG standards to strengthen internal management practices and industry collaboration. Through these efforts, Ping An reaffirms its commitment to sustainability while positioning itself as a leader in the pursuit of responsible business practices within the insurance industry.
