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Can You Claim Cancelled Flights on Travel Insurance

by Celia

When traveling, flight cancellations can cause major disruptions. One question that often arises is whether travel insurance covers these cancellations. In this article, we’ll explore the details of travel insurance policies and whether you can claim cancelled flights. We’ll also discuss what conditions need to be met to successfully make a claim, and how the process works.

Understanding Travel Insurance for Flight Cancellations

Travel insurance is designed to protect you from unexpected events that could disrupt your travel plans, including cancelled flights. However, coverage depends on the specific policy you have chosen. Not all travel insurance plans automatically include flight cancellation protection, and the reasons for the cancellation play a big role in determining if you are eligible for a claim.

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What Types of Cancellations Are Covered?

For flight cancellations, travel insurance will typically cover certain scenarios. However, it’s essential to check the specific terms and conditions of your policy. Below are some common reasons for cancellation that are usually covered by standard travel insurance policies:

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Illness or Injury: If you, a family member, or a traveling companion fall ill or are injured before your departure, many policies will cover the cancellation of your flight. In these cases, you may need to provide a doctor’s note or medical documentation.

Severe Weather: If a severe weather event, such as a hurricane or snowstorm, causes your airline to cancel the flight, travel insurance often covers the costs of the cancelled flight. This could include reimbursement for the flight ticket and sometimes accommodation costs if you are stranded.

Death in the Family: The sudden death of a close family member can also be a valid reason for claiming compensation from your travel insurance provider.

Natural Disasters: Earthquakes, volcanic eruptions, or other natural disasters that make it impossible to travel are usually covered.

Jury Duty or Subpoena: If you are unexpectedly called to serve on a jury or receive a court subpoena, travel insurance may cover flight cancellations.

Unexpected Work Obligations: Some policies cover cancellations if you have unexpected work obligations, such as being required to remain at work during an emergency or losing your job just before the trip.

Airline Strikes: If the airline’s employees go on strike and flights are grounded, this is another scenario where travel insurance may step in.

SEE ALSO: The 7 Most Recommended Travel Insurance Companies

Reasons Not Covered by Travel Insurance

While travel insurance covers many causes of flight cancellations, there are also situations where you may not be able to claim reimbursement:

Change of Plans: If you change your mind about traveling or decide you no longer want to go on the trip, travel insurance will not cover this.

Pre-existing Medical Conditions: If your flight is cancelled due to a pre-existing medical condition, you may not be covered unless your policy specifically includes pre-existing conditions.

Government Travel Warnings: In some cases, travel insurance will not cover flight cancellations due to government-issued travel warnings or bans, unless such coverage is specifically included in your policy.

Known Events: If you purchase travel insurance after a situation arises (like after a storm is predicted or a strike is announced), it’s unlikely the insurance will cover the cancellation.

What Costs Are Covered for Flight Cancellations?

If your travel insurance policy does cover flight cancellations, you may be able to claim a variety of expenses. Here are the most common costs that are typically covered:

Flight Reimbursement: The primary expense covered by travel insurance for cancelled flights is the cost of the flight itself. You can usually get reimbursed for the full amount of your ticket if the cancellation falls under the covered reasons.

Accommodation Costs: If your flight is cancelled and you are stuck at your location, some policies may cover accommodation and meal expenses until you can board another flight.

Alternative Transportation: In some cases, your policy might cover the cost of booking a new flight or alternative transportation to your destination.

Non-Refundable Deposits: If you have paid for tours, hotel bookings, or other travel-related expenses that are non-refundable, travel insurance may reimburse those costs as well.

How to File a Travel Insurance Claim for a Cancelled Flight

Filing a claim for a cancelled flight can be a straightforward process if you follow the correct steps. Here is what you should do:

Contact Your Travel Insurance Provider: As soon as your flight is cancelled, contact your travel insurance provider. They will guide you through the claims process and inform you of the required documentation.

Gather Documentation: You will need to gather all relevant documents, including:

  • A copy of your flight itinerary.
  • A statement from the airline confirming the cancellation.
  • Any communication from the airline regarding alternative arrangements.
  • Receipts for any additional costs incurred due to the cancellation, such as accommodation or meals.

Submit the Claim: Submit all the required documents along with your claim form to your travel insurance provider. Some insurers allow you to submit claims online, while others may require you to send them by mail.

Follow Up: Once your claim is submitted, follow up with your insurance provider to ensure everything is progressing smoothly. Processing times vary depending on the provider, but most claims are resolved within a few weeks.

Tips for Avoiding Issues with Flight Cancellation Claims

To increase your chances of having a flight cancellation claim approved, here are some helpful tips:

Read Your Policy Carefully: Before purchasing travel insurance, make sure you understand what is covered and what is excluded. This will help avoid any surprises if your flight gets cancelled.

Buy Insurance Early: Purchase travel insurance as soon as you book your flight. If you wait until after a disruption is expected (e.g., a storm is forecasted), the insurance company will likely deny your claim.

Keep All Receipts and Documentation: If your flight is cancelled, save every document and receipt related to the cancellation. This includes emails from the airline, receipts for hotel bookings, and even meal receipts if you are stuck at the airport.

Choose the Right Type of Policy: Some travel insurance policies offer more comprehensive coverage than others. If you are particularly concerned about flight cancellations, look for a plan that specifically covers this situation, or consider adding “cancel for any reason” coverage.

What Is “Cancel for Any Reason” Coverage?

One way to ensure that your flight cancellation is covered, regardless of the reason, is to purchase “cancel for any reason” (CFAR) coverage. This type of coverage allows you to cancel your trip and make a claim for reimbursement no matter why the flight was cancelled. However, there are some important things to note about CFAR:

Higher Cost: CFAR coverage is more expensive than standard travel insurance.

Partial Reimbursement: CFAR typically reimburses only 50% to 75% of your total trip cost, rather than the full amount.

Time-Sensitive Purchase: To qualify for CFAR, you usually need to purchase the coverage within a short time frame after booking your trip (typically within 10 to 21 days).

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Cancellation Deadlines: You must cancel your flight at least 48 hours before your departure to qualify for CFAR coverage.

Conclusion

In many cases, travel insurance will allow you to claim compensation for cancelled flights, provided the cancellation falls under the covered reasons outlined in your policy. Illness, severe weather, and natural disasters are some of the most common covered scenarios. However, it is crucial to read your travel insurance policy carefully and understand the exclusions. If you are unsure about whether flight cancellations are covered, consult with your insurance provider before purchasing a plan.

By following the steps to file a claim, keeping thorough documentation, and understanding your policy, you can be better prepared to deal with flight cancellations. Travel insurance can provide valuable peace of mind and financial protection, especially when disruptions are unavoidable.

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